Cookies Policy

In this Cookie Policy, when we refer to any of our Websites, we mean any website or mobile application operated by or on behalf of VIBEHQ LLP or its subsidiaries and affiliates (collectively "Vibe Enterprise"), regardless of how you access the network. This Cookie Policy forms part of and is incorporated into our Website Terms and Service https://www.vibehq.com/terms-of-service/.

By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.

Any changes to this policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.


  1. Introduction
    1. We may collect information automatically when you visit the Website, using cookies.
    2. The cookies allow us to identify your computer and find out details about your last visit.
    3. The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.


  2. About cookies
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    4. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.


  3. Our cookies
    1. We use both session and persistent cookies on our website.
    2. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
        • we place cookies on our website to recognise a computer when a user visits the website and to improve the website's usability


  4. Analytics cookies
    1. We use Google Analytics and Hotjar to analyse the use of our website.
    2. Our analytics service provider generates statistical and other information about website use by means of cookies.
    3. The analytics cookies used by our website have the following names: _utma _utmc and _utmz].
    4. The information generated relating to our website is used to create reports about the use of our website.
    5. Our analytics service provider's privacy policy is available at: https://www.google.com/policies/privacy/.


  5. Blocking cookies
    1. Most browsers allow you to refuse to accept cookies; for example:
        • in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
        • in Firefox (version 36) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
        • in Chrome (version 41), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
    2. Blocking all cookies will have a negative impact upon the usability of many websites.
    3. If you block cookies, you will not be able to use all the features on our website.


  6. The Cookies We Set
    1. If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
    2. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
    3. This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
    4. From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
    5. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.


  7. Third Party Cookies
    1. In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
    2. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
    3. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
    4. As we sell products and services it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.


  8. More Information
    1. Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.



Contacting us

If you have any questions about our Terms of Service, the practices of this site, or your dealings with this site, please contact us at:

VIBEHQ ("Vibe Enterprise") LLP
152 - 160 City Road, Kemp House
London, EC1V 2NX, United Kingdom

Website: https://www.vibehq.com/
Telephone: +44(0)207 175 1464

This document was last updated on February 9, 2018.

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